Get in touch with OFFCODE Real human team. Channels separated by specialty. Response within the published SLA.
Support operating · Mon to Fri, 9am to 7pm (BRT) · PT, EN and ES
Official channels response within the SLA
Customer support 24 business hours Account questions, deposits, withdrawals and trading in general.
Security 4 h · urgent Vulnerabilities, suspected phishing and compromised accounts.
Legal & Compliance 5 business days Legal requests, official orders, data protection and terms.
Press & Partnerships 3 business days Journalists, partnerships, listings and media kit.
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Pending deposit and withdrawal limit you can check yourself in seconds.
Avoid scams
We never ask for your password, 2FA code or recovery phrase. There is no support over WhatsApp, Telegram or DMs — and every email of ours carries your anti-phishing code.
only official domain: offcode.pro
OFFCODE · crypto exchange · offcode.pro
Withdrawals are protected by two-factor authentication, and core crypto trading runs without traditional KYC — so there is no identity archive to lose. Read the Risk Disclosure before you trade.
Risk Warning Cryptocurrencies and their derivatives are innovative financial products with great volatility and high investment risks.
Although OFFCODE is committed to providing users with easy-to-use trading tools, trading itself is still a highly sophisticated field. Trading digital assets and their derivatives is subject to high market risk and price volatility and may result in partial or total loss of account funds. You must carefully consider and exercise clear judgment to evaluate your financial situation and the aforementioned risks before using OFFCODE Services. You shall be responsible for all losses arising therefrom. If necessary, please consult relevant professionals to make informed decisions before investing. By accessing, downloading, using or clicking on "I agree" to accept any OFFCODE Services provided by OFFCODE, you agree that you have read, understood and accepted all of the terms and conditions stipulated in OFFCODE Terms of Use as well as our Privacy Policy.
Trading by copying or replicating the trades of other traders involves a high level of risks, even when copying or replicating the top-performing traders. Past performance of an OFFCODE community member is not a reliable indicator of their future performance. Content on OFFCODE's trading platform is generated by members of its community and does not contain advice or recommendations by or on behalf of OFFCODE.
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