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Terms of Service

OFFCODE · Dubai, UAE — governed by the laws of the United Arab Emirates.

Last updated: May 13, 2026

1. Acceptance and definitions

These Terms of Use ("Terms") govern the use of the services offered by OFFCODE ("OFFCODE", "we") through the offcode.pro website and any associated applications ("Platform").

By accessing, registering for or using our services, you ("User", "you") declare that you have read, understood and fully agreed to these Terms, the Privacy Policy and the Risk Warning. If you disagree with any provision, you must immediately cease using the Platform.

Definitions: "Crypto asset" includes cryptocurrencies, stablecoins, utility tokens and NFTs tradable on the Platform. "Operation" includes buying, selling, conversion, opening/closing a perpetual position, deposit and withdrawal. "Custody" refers to the safekeeping of cryptographic keys for the User's balances.

2. Eligibility and KYC

To use the Platform, you must:

  • Be at least 18 years of age and have full legal capacity;
  • Be in a situation compatible with the legislation applicable to your jurisdiction of residence;
  • Not be included on international sanctions lists (OFAC, UN, EU) or those of your jurisdiction;
  • Not have an OFFCODE account previously closed for violation of these Terms.

Mandatory KYC: in accordance with international anti-money-laundering (AML) standards and the FATF recommendations, we require identity verification at three levels:

T1: official photo ID document and selfie — required for any financial operation.

T2: T1 + proof of address from the last 3 months — raises operational limits.

T3: T2 + proof of income and due diligence — for institutional volumes.

We reserve the right to require additional documentation, refuse registration or suspend an account at any time for legal or risk reasons, subject to the User's right to be heard.

3. Registration, account and User responsibilities

When creating an account, you undertake to provide accurate, complete and up-to-date information. False or incomplete data may lead to immediate suspension of the account.

You are solely responsible for:

  • Keeping credentials confidential (password, 2FA recovery code, wallet seed phrase);
  • Enabling multi-factor authentication (TOTP 2FA) immediately after registration;
  • Not sharing the account with third parties — one account per person;
  • Immediately reporting any unauthorized access, password compromise or device loss;
  • Keeping contact data (email, phone) up to date;
  • Verifying recipients before on-chain withdrawals — blockchain transactions are irreversible.

OFFCODE NEVER asks for your password, 2FA code, OTP code by email/phone or seed phrase under any circumstances. Messages containing such requests are fraudulent — report them at [email protected].

4. Services offered

The Platform offers the following services, subject to availability and regulation:

Spot: spot buying and selling of crypto assets with immediate settlement via the internal order book or routing to liquid partners.

Perpetual Futures: crypto derivative operations with leverage up to 40x, with no expiry, with a funding-rate mechanism and automatic liquidation.

Convert: direct conversion between two crypto assets at a fixed quote, with no manual order book.

Deposits and Withdrawals: via PIX (BRL), on-chain transfer of crypto assets on supported networks (Bitcoin, Ethereum mainnet, Arbitrum, Solana, BNB Smart Chain, Polygon, Avalanche and others).

Custody: safekeeping of the cryptographic keys for the User's balances in segregated infrastructure, with AWS KMS encryption.

We reserve the right to modify, suspend or discontinue any service upon 30 days' prior notice, subject to the User's vested rights.

5. Fees and prices

Applicable fees are published at offcode.pro/fees and form an integral part of these Terms.

Spot: 0.30% spread on the value of the operation.

Perpetual futures: 1% on the notional at opening + 1% at closing.

Convert: 0.30% spread.

PIX deposit: free.

PIX withdrawal: R$ 2.00 flat.

Crypto withdrawal: US$ 1.00 flat + the network fee of the destination blockchain.

Fee changes will be communicated at least 30 days in advance, except reductions (which take effect immediately).

Any taxes levied on operations are the sole responsibility of the User, in accordance with the legislation in force in their jurisdiction of tax residence.

6. Risk notice — mandatory reading

Investing in crypto assets involves significant risk and may result in the total or partial loss of the invested capital. Prices are volatile and depend on unpredictable market, regulatory, technological and macroeconomic variables.

Derivatives (perpetual futures) involve leverage and may result in losses GREATER than the deposited capital in extreme cases of price gaps. They are products intended exclusively for investors who are aware of the risks.

OFFCODE does NOT provide investment advice, personalized risk analysis or financial advice. All trading decisions are solely the User's, based on their own analysis and risk tolerance.

Always consult a qualified financial professional in your jurisdiction before making investment decisions.

You acknowledge being aware that: (a) blockchain technology is experimental and subject to failures; (b) crypto regulation is evolving and may change substantially; (c) global markets may affect local liquidity and price; (d) exchange platforms (including OFFCODE) have non-zero operational risks despite security measures.

7. Prohibited conduct

It is expressly prohibited to use the Platform for:

  • (a) Money laundering, terrorist financing or concealment of illicit origin;
  • (b) Market manipulation, wash trading, spoofing, layering, front-running or any anticompetitive practice;
  • (c) Operations coordinated with third parties to evade operational or regulatory limits;
  • (d) Attempts to exploit technical vulnerabilities (without explicit authorization from the bug bounty program);
  • (e) Reverse engineering, mass scraping, denial-of-service attacks (DoS/DDoS);
  • (f) Use of bots or automated scripts without an authorized API key;
  • (g) Creation of multiple accounts under the same identity or a fraudulent identity;
  • (h) Withdrawals under duress, or any activity that is illegal under the applicable legislation.

Violations result in immediate suspension of the account, blocking of balances for investigation and, where applicable, reporting to the competent authorities.

8. Account suspension and termination

We reserve the right to suspend or close accounts in the following cases:

  • Violation of these Terms or of the Privacy Policy;
  • Reporting of a suspicious operation (AML) or a hit on sanctions lists;
  • Regulatory non-compliance (expired KYC, invalid documents);
  • Court decision or request from a competent authority;
  • Inactivity exceeding 24 months with no balance (with prior notice to the User).

The User may request voluntary closure at any time, subject to:

  • (a) Settlement of any outstanding financial obligations;
  • (b) Withdrawal or conversion of remaining balances;
  • (c) Legal retention of data for the period required by the applicable legislation (typically up to 5 years for financial records).

Remaining balances not withdrawn within 60 days of closure will be subject to a return procedure via communication with the User, or held in a segregated account until the holder is correctly identified.

9. Intellectual property

All Platform content — including the "OFFCODE" brand, logo, design, source code, texts, blog articles, OG images, graphics, icons and organization — is the exclusive property of OFFCODE or licensed to it, protected by international intellectual property laws.

Reproduction, distribution, modification or commercial exploitation without prior written authorization is prohibited, except:

  • Sharing of public links for non-commercial purposes;
  • Quotation of excerpts with clear attribution ("Source: OFFCODE");
  • Use of the official Brand Kit for editorial purposes in accordance with the guidelines at /imprensa.

10. Limitation of liability

To the maximum extent permitted by the applicable legislation, OFFCODE will not be liable for:

  • Indirect, incidental or consequential damages, lost profits or loss of opportunity;
  • The User's investment decisions or market losses arising from volatility;
  • Failures in third-party blockchain networks (forks, congestion, vulnerabilities in non-OFFCODE smart contracts);
  • Temporary unavailability due to scheduled maintenance or force majeure;
  • Cyberattacks absorbed by the insurance fund / non-recoverable secrets;
  • The behavior of other Platform users.

In any event, OFFCODE's total maximum liability in connection with these Terms will be limited to the sum of the fees paid by the User in the 12 months prior to the triggering event, except in cases of proven willful misconduct or gross negligence.

This limitation does not apply to direct damages demonstrably caused by OFFCODE's willful misconduct or gross negligence, in accordance with the applicable legislation.

11. Indemnification

You agree to indemnify and hold OFFCODE, its directors, employees and partners harmless from any claims, losses or expenses (including legal fees) arising from:

  • Violation of these Terms;
  • Violation of third-party rights, including IP;
  • Misuse of the Platform for illegal activities;
  • False information provided at registration or in KYC.

12. Dispute resolution

We encourage the amicable resolution of disputes. In case of a disagreement, the User must first:

  • (a) Open a ticket at /contact with a detailed description;
  • (b) Await a response within 24 business hours;
  • (c) If unresolved, escalate to [email protected].

Should the controversy persist, these Terms are governed by the laws of the United Arab Emirates, with the competent courts of Dubai, UAE being the elected forum to settle any matters arising from these Terms, without prejudice to mandatory rights guaranteed to the User by the consumer-protection legislation of their jurisdiction of residence.

13. Changes to these Terms

These Terms may be updated periodically. Material changes will be communicated at least 30 days in advance via:

  • Email to the registered address;
  • A persistent banner on the Platform after login;
  • Update of the "Last updated" field at the top of this page.

Continuing to use the Platform after this period constitutes acceptance of the new conditions. If you disagree, you may close your account before the changes take effect.

14. Final provisions

These Terms constitute the entire agreement between the parties regarding the use of the Platform, superseding any prior communications or agreements.

The invalidity or unenforceability of any clause will not affect the validity of the others.

One party's tolerance of the other's breach of any clause does not constitute novation or waiver of rights.

The Portuguese version is provided for the User's convenience. Any discrepancies between translations will be resolved in accordance with the applicable legislation of the United Arab Emirates.

Last updated: May 13, 2026.